Frequently asked questions

How is a repatriation organised?

Our 24/7 claims helpline takes care of organising your repatriation. The team coordinates the next steps with your treating doctor on site and arranges your journey home. Drawing on many years of experience, they ensure you return home safely.

Do you need repatriation? Contact our 24/7 claims helpline directly on +41 848 801 803 or the toll-free number +800 8001 8003. The team is available day and night, including Sundays and public holidays. They will advise you on the next steps and organise the assistance you need.


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SOS144
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22 centimes/day

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