Yes. This insurance covers the rescue costs the portion domestically and abroad not covered  - regardless of the organisation and regardless of whether an ambulance or a rescue helicopter (or both) was used.

Yes. You are insured worldwide with the SOS 144 products. So if a rescue mission is needed on a trip abroad, these rescue costs are already covered by the basic package “SOS 144”.

Yes. Cover does not only apply to air rescue operations, but also to the deployment costs arising from the use of ground-based ambulances.

In the event of accidents, the accident insurance under UVG assumes the entire costs if the insured person works more than 8 hours a week. There is a shortfall in cover for persons who are not affiliated with any occupational accident insurance and who have not taken out any supplementary accident insurance. This applies, for example, to housewives, pensioners, children and students. Without additional insurance, 50% of the rescue costs must be borne by you – regardless of whether the rescue operation was carried out with an ambulance or helicopter.

In the event of illness, the basic health insurance cover under the KVG covers 50% of the costs up to a maximum of CHF 5,000 per year – regardless of the means of rescue. Various supplementary insurance models from health insurance companies can be used to expand cover.

With the “SOS 144 Plus” Rescue Card, in addition to unlimited transport to the hospital as well as search and rescue costs up to CHF 30,000 per person, repatriation from abroad is also insured. If you are hospitalised abroad and a return transport (repatriation) to Switzerland is medically necessary, these costs will also be covered by the “SOS 144 Plus” Rescue Card unlimited.

The “SOS Protect Plus” Rescue Card is a comprehensive travel insurance. In addition to unlimited transport to the hospital, including any repatriation and search and rescue costs up to CHF 30,000 per person, the following benefits are insured: SOS protection for travel incidents (according to GCI E784, Art. 4.3) / Cancellation costs (according to GCI E784, Art. 5.3) / Luggage during transport (according to GCI E784, Art. 6.5) / Medical and hospital costs worldwide (according to GCI E784, Art. 7.4). The “SOS Protect Plus” Rescue Card is therefore suitable for all persons who travel abroad on a regular basis.

These questions and answers do not include the full text of any and all cover, conditions and exclusions of the proposed insurance contracts. In each case, the concrete insurance contract and the General Conditions of Insurance (GCI) are decisive.

Yes. It includes all persons living in the same household as well as their underage children not living in the same household.

Yes, the age of the children is not decisive for the insurance cover.

The official residence (tax residency) is decisive for the insurance protection. As long the official residence is still your home, the family insurance provides protection for the child. (In case of doubt, the residence certificate must be submitted if an incident occurs.)

There is no age limit for the policyholder for the two insurance products “SOS 144” and “SOS 144 Plus”. For the SOS Protect Plus insurance, the maximum age as is 80 for “physician and hospital costs worldwide” according to GCI E784, section 7.1. There is, however, no age limit for the remaining benefits of the AAA Protect Plus insurance.

The costs for the necessary medical emergency measures by the rescue team as well as for the transfer to the next hospital suitable for the treatment are insured without limit. If an insured person is missing or needs to be rescued, costs up to CHF 30,000 per person will be covered.

For emergency transport in Switzerland, call the emergency number 144. The general emergency number within EU is 112. In the event of an emergency abroad, call the local emergency number for emergency transport and inform the ERV ALARM CENTRE immediately. You can reach the ALARM CENTRE 24 hours a day either by calling +41 848 801 803 or by calling the toll-free number +800 8001 8003. It is available day and night (also on Sundays and public holidays). The ALARM CENTRE advises you on the appropriate procedure and organises the necessary help (e.g. for repatriation).

The SOS 144 International Rescue Cards are valid for 365 days from the date of issue and are tacitly renewed for an additional 365 days, unless terminated in writing or e-mail by the insured person at least 90 days prior to expiry. Telephone terminations cannot be accepted.

These questions and answers do not include the full text of any and all cover, conditions and exclusions of the proposed insurance contracts. In each case, the concrete insurance contract and the General Conditions of Insurance (GCI) are decisive.

Check the selected insured sum and the type of insurance (individual/family). It is possible that the combination you have chosen does not match our offers.

You have the option of paying the insurance premium by PostFinance Card, PostFinance E-Finance, MasterCard or Visa. If you do not have any of the payment methods listed, you can conclude the insurance by phone or e-mail.

Only on request. You have the option of having the policy sent by e-mail. To do this, fill in the input fields below the displayed policy. In any case, print out the policy after you have paid. If the policy does not automatically appear on your screen, send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.. You will receive a confirmation by e-mail or by mail.